People Management Essentials

Get the most from your people with simple yet powerful techniques

Many managers are promoted into a management role without receiving any formal training. Others may have received training a long while ago, and yet others may be new to management. This one-day workshop caters for managers of differing experience levels who feel that they would benefit from learning more about current best practice in management. It provides a practical set of tools for understanding the role of a manager, and the key areas of competence for getting the most from their staff.


Practical, skills-based sessions will help managers in motivating their staff, planning and objective setting, offering effective feedback, and dealing with performance issues. The workshop also provides a framework for helping staff develop on an ongoing basis, including a chance for managers to improve their coaching skills and tailor learning opportunities to suit individuals.

The workshop is based on widely acclaimed principles of management and leadership, such as those developed by John Adair, Stephen Covey and Bruce Tuckman. Delegates are encouraged to bring along specific issues to discuss, if any exist.

This topic can also be delivered as a coaching session, as part of an integrated programme, or via an alternative learning method such as e-learning. It can also be adapted to suit your specific needs, including adjusting it to a half-day workshop with a narrower focus, or a two-day in-depth workshop. If you are interested in any of these options, please contact us.



At a Glance

Who it's for:

New Managers
Experienced Managers looking to improve
Managers who have received no formal training

What it covers:

The role and responsibilities of a manager
Balancing competing demands
Setting objectives and managing performance
Identifying and addressing performance gaps
Giving effective feedback
The stages of team development
Hersey & Blanchard’s Situational Leadership model
Coaching staff using the GROW model
Motivating staff

What you'll get:

In-depth understanding of the manager’s role
Ability to manage staff performance effectively
Ability to adapt approach to circumstances
Skills to coach staff and help them learn
Techniques to grow and develop the team as a whole
Skills to motivate and get the best from staff